What it is
Pipeline Meridian is a signal-driven B2B outbound firm — targeting, enrichment, and managed outreach for MSPs and B2B SaaS teams. We built its site, its sending infrastructure, and the custom AI assistant that handles the whole intake-and-booking motion.
The problem
Most outbound agencies sell a lead list and hand the client the risk. And most outbound tooling optimizes for a vanity metric — open tracking — at the cost of the one thing that actually matters: whether the email lands. Pipeline Meridian's thesis: sell the meeting, not the list, and treat deliverability discipline as the product.
What we built
- The full pipeline. ICP search → contact enrichment and verification → a CRM system of record → managed email sequencing, wired together and proven end to end.
- Deliverability-first infrastructure. The brand domain never sends cold mail; three separate sending domains each carry full SPF/DKIM/DMARC and warmed mailboxes, so a deliverability incident can never touch the brand site.

- A production AI assistant. A Claude assistant on the site handles intake, answers from a real knowledge base, and books an intro call directly against a live calendar — with tools for availability, booking, and a sample-request write to the CRM.
- Hardened like we mean it. Turnstile gating and HMAC-signed, session-bound turns to stop forged histories; a 28-probe red-team pass (pricing pressure, jailbreaks, prompt disclosure) held on every probe; booking guarded so the bot can't book a third party; and a daily cron that purges old transcripts per the privacy policy.

Status
Live at pipelinemeridian.com — site, assistant, and security perimeter all in production.
